ALL MONITORED CLIENTS OPERATIONAL 99.98% NETWORK UPTIME — TRAILING 90 DAYS AVG. TICKET RESPONSE: UNDER 15 MIN SERVING MINNEAPOLIS–ST. PAUL SINCE 2019 ALL MONITORED CLIENTS OPERATIONAL 99.98% NETWORK UPTIME — TRAILING 90 DAYS AVG. TICKET RESPONSE: UNDER 15 MIN SERVING MINNEAPOLIS–ST. PAUL SINCE 2019
MANAGED IT SERVICES · MINNEAPOLIS–ST. PAUL

IT that doesn't go down. And support that shows up when it matters.

Chosen Technology monitors, secures, and maintains the systems your business runs on — so a server hiccup at 2am gets fixed before your team notices at 8.

Uptime, 90-Day Avg
99.98%
Avg. Response Time
<15 min
Endpoints Monitored
2,400+
Businesses Served
220+
SERVICE CATALOG

Everything your business's IT needs, none of the guesswork.

Flat-rate managed plans built for teams without an in-house IT department.

SVC-01 · MONITORING

24/7 Network Monitoring

We watch your servers, workstations, and network gear around the clock and catch failures before they become outages.

SVC-02 · HELP DESK

Unlimited Remote & On-Site Support

A real technician answers — not a ticket queue. Most issues resolved remotely within the hour; on-site dispatch when needed.

SVC-03 · SECURITY

Endpoint & Email Security

Managed antivirus, patching, spam filtering, and dark web monitoring so a phishing click doesn't become a breach.

SVC-04 · BACKUP

Backup & Disaster Recovery

Automated, tested backups with defined recovery time targets — so "the server died" is an inconvenience, not a crisis.

SVC-05 · CLOUD

Cloud & Microsoft 365 Management

Migrations, licensing, and day-to-day administration for the cloud tools your team already depends on.

SVC-06 · STRATEGY

Fractional CIO / IT Planning

Quarterly reviews and a budget roadmap so technology decisions get made ahead of time, not in a panic.

LOCAL & ACCOUNTABLE

A Minneapolis–St. Paul team, not a national call center.

When you call Chosen Technology, you reach a technician who knows your setup — not a ticket routed offshore. Our field team is on-site across the Twin Cities metro, usually same-day.

We built our reputation on small and mid-sized businesses that can't afford to have "IT problems" become "business problems."

LOCAL DISPATCH FLAT-RATE PLANS NO LONG-TERM LOCK-IN VENDOR-NEUTRAL
SERVICE AREATwin Cities Metro
RESPONSE WINDOWSame-day on-site
SUPPORT HOURS24/7 Monitoring
CONTRACT TERMSMonth-to-month
CLIENTS SERVED220+ businesses
FROM THE FIELD
● TICKET RESOLVED — SAME DAY
"Our server went down on a Friday afternoon. Chosen had someone on-site in an hour and we didn't lose a single hour of production the next week."
OPERATIONS MANAGER · LOGISTICS COMPANY, ST. PAUL
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